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HELP CENTER

Frequently Asked Questions

Find answers to common questions about our service.

How do I register?

Click “Sign Up” and fill in your basic details, personal information, and partner preferences. Our team reviews your profile within 24 hours.

Are the profiles verified?

Yes. Every profile is reviewed by our team. We check CNIC, family details, and contact information before approval.

Is my information kept private?

Absolutely. Your photos and contact details are hidden. Only members you approve can see your full profile.

What membership plans do you offer?

We offer Basic (PKR 2,000) and Gold (PKR 5,000). Gold includes more connection requests, WhatsApp support, and a personal agent.

How can I pay for membership?

Pay via JazzCash, Easypaisa, or bank transfer. Send your payment screenshot on WhatsApp to activate your membership.

Can I visit your office?

Yes. We have branches in Lahore, Karachi, and Islamabad. Visit during office hours for in-person guidance.

Do you serve overseas Pakistanis?

Yes. We help families in Pakistan and abroad. Our team coordinates across time zones for meetings and verifications.

How do I contact a profile I like?

Send a connection request from the profile page. If accepted, our team facilitates the introduction between families.

What if I need help using the website?

Contact us via WhatsApp, phone, or visit a branch. Our support team guides you through every step.

Can I update or delete my profile?

Yes. Log in to your account to update details anytime. To delete, contact support and we will remove your profile.

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